Published by The Pacific Business Hub | By Cecilia Sagote of Seki Media Move over Lancome and Pink Clay!...FENIU skincare has arrived! FENIU skincare; its natural Tongan coconut oil and sandalwood ingredients have a myriad of valuable skincare benefits and anti-ageing properties. The stunning new cosmetics brand created by 34-year-old Mele Feniu Olivetti of Sydney launched just last month and celebrates Pacific-female entrepreneurship in a competitive beauty industry. “I wanted to create a skincare brand that empowers and showcases the Pacific Island culture, especially my Tongan culture,” says Mele. Her business journey began three years ago when she, a single mum of three children, was working full time whilst being supported by her church ministering parents Seini Fifita (Kolomotu’a) & Filimone Olivetta (Navutoka). Mele credits her parents as a driving force in her business. “I saw my dad break barriers, challenging old school Tongan ways in modern Australian society. His commitment to the community, his unconditional love and believing and supporting my vision inspires me,” Mele adds. With a Bachelor's degree in International Marketing from Monash University under her belt, Mele knew she had to get her ‘hustle’ on just like her father. “Combining the knowledge I had with marketing together with working in product development in my own profession, I wanted to create a business with a strong focus on natural products using key ingredients sourced from the Kingdom of Tonga.” Mele was travelling to and from Tonga to find suppliers but because of her day job, her trips were limited to a few days at a time. She eventually partnered with a youth organisation there in Tonga with a strong agricultural program that included a coconut oil-making sector. “I am very happy to be working with them and supporting their work too. We have gone through processes of reviving the 'ahi [sandalwood] flavour and fermenting the coconut and 'ahi after it had been cooked for a few days which was one of the trials we did." “It was important that I was getting the right balance of those ingredients with oils from western culture too that have great benefits for skin. My mum was ultimately the one who decided which balance was best.” Mele began selling her products online from home when a business proposition came about while taking her orders to the post office before work. “I was at a cafe getting coffee when I bumped into a friend of mine who is a businessman. He started asking questions about what I was selling. I told him about my product and after seeing my passion for my business, he made an offer and eventually became my business partner. Last year we set up the company Olivissa Pty Ltd and we began rebranding with new premium packaging." “I wasn’t even looking for an investor at the time. My plans were to continue doing this from home until I could grow the business overtime and hopefully quit my job. I wanted a better work-life balance so I could enjoy being with my children - that was my motivation for starting a business. But this business deal fast-tracked those plans. I am so happy to now be running FENIU full time; enjoying watching my children grow & being happily engaged to my fiance Opeti Manoa.” Growing up, Mele used Tongan coconut infused oils for her face, body and hair. She describes it being the only form of nourishment for her skin and a common beauty regime in Tongan households in the islands. So it’s no surprise that she decided to explore beauty as a way to start a business. She wanted to create a product that links back to her Tongan culture - one that is rich in organic resources, history and customs and to share this with the world. “I wanted a brand that encompasses tradition while embracing a new and evolving generation. I also wanted to design a product that was aesthetically pleasing to the eye. With help from our graphic designers, I was able to achieve a premium packaging using the 'tokelau feletoa' tongan pattern within the logo and a clean white and gold branding.” She named her brand FENIU which is her middle name, passed down through women in her father’s lineage. The name is also fitting in that the word NIU means coconut. Featuring Tongan models on her marketing material was imperative for Mele. Her friend, Miss Universe New Zealand Diamond Langi, who Mele says has been a great support, is one of the stunning models featured on the FENIU advertisements. “I want to see our faces represented on beauty billboards and magazines. I asked beautiful Tongan women I knew or had come across to be part of my launch campaign and they have become part of the growing FENIU family. We’ve formed sisterhoods and brotherhoods and I'm blessed with every one of our models and creatives who have given their time and talents.” FENIU was set to launch in March this year, but due to Covid-19 the launch was postponed. After much preparation last year and a lot of soul-searching, Mele and her team decided to go ahead and launch during the pandemic and accepted that this ‘risk’ may not attract as many sales as they would like. However, she believed that her story and journey could shine a positive light instead during uncertain times and so the launch went ahead on August 8th. Surprisingly, Mele says since the launch, sales of her products surpassed her expectations. “I am so glad we launched when we did. Our community around the world have been so supportive. When borders reopen we will be travelling abroad and sharing FENIU with the world. We are currently online and will be looking to occupy retail spaces soon." “Our hope is to expand FENIU into fashion, accessories and hardgoods made in the islands to help create employment opportunities and much more.”
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Published by The Pacific Business Hub | By Cecilia Sagote of Seki Media You can take the boy out of the village but you can’t take the village out of the boy. That phrase couldn’t be more true when describing Managing Director Seiuli Simei Kolio’s approach to his Koko Samoa business. Seiuli, 30, grew up in the remote Savai’i village of Sasina and is a village boy at heart. And it is his early years growing up there that forms a foundation for the business. “I’ve just been very blessed in my life,” he says. “I had the best childhood in Sasina. I had the best youth in New Zealand and then moving to Australia at the age of 22, I was able to gain corporate professional experience as well which helps too.” Now based in Melbourne, Seiuli runs the Koko Samoa business which he registered two years ago, whilst giving back to his beloved village where 14 staff are currently employed in Samoa. “At the beginning, we had challenges building a team without a lot of monetary resources but I am so happy with our efforts. We have a solid team back in the village and abroad. We have a common goal and understanding and that is critical. It is so important to have the right people on your team and surrounding you.” His 'Koko Samoa' branding with sophisticated and fun packaging sets his product apart from competitors and also emphasises the authentic quality of the koko. It is this unique packaging that is favourable with many of his consumers who also use Koko Samoa for such things like gift boxes and recipes. “A lot of information went into the logo designs with the help of my colleagues Delsa Danielson and Reynard Muliaina. Stunna No Limits in Otara Auckland also helped with the final touches. “We have to cater for the traditional Samoan market that appreciates simplicity while also having an eye popping quality product that is easily recognisable globally and relatable to our younger generation too.” Another unique element in the business is the use of a membership selling model in addition to traditional retail selling and wholesale orders. The advantages of having a membership model include customer retention, regular income and predicting profits. “My biggest priority at the moment is building our memberships of those that want to be a part of what we stand for and what we are trying to accomplish and that includes creating opportunities, especially employment, for our community in Samoa. “For 12 dollars a month or 144 dollars a year, we will send you 12 Koko Samoa throughout your membership as well as other bonuses. We are working on exclusive footage of what becomes of the contributions our members are making. We have a collective goal and a collective effort to contribute to the progress of our Pacific people.” Seiuli says his faith plays a huge part in the business’s strategy. “Reaffirming my strength in ‘let go let God’, I’m a big believer that we are capable of way more if we don’t let fear or uncertainty dictate our actions. That is something I always try to remember. “And taking that leap of faith - that leap being work. You must do the work.” **Seiuli would like to dedicate this article to his late beloved relative Tui Tiupita Samuelu, one of his biggest influencers whom he credits for his constant encouragement throughout the years.** For more Information about Koko Samoa visit www.kokosamoa.com.au or email [email protected] or drop into their business centre and have a cup of koko at 1278 Heatherton Road, Noble Park, Melbourne, VIC
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AuthorThe Pacific Business Hub Archives
July 2022
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